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  • Cybersecurity Reminder: DUO Update & Phishing Awareness

DUO Mobile

  • What is the update? The DUO app is decommissioning SMS, phone call, and downloadable MyAccount Passcode verification, requiring users to verify via Duo Mobile Push.
  • Why does it matter? Failure to utilize DUO mobile Push for Multi-Factor Authentication may result unable to log into UCR / UCR SOM account
  • Who should you contact for questions? Engage SOM IT Client Services: (951) 827-7676 or SNOW Incident Ticket

Phishing Awareness

  • What is it? Phishing is an attack where individuals trick users into revealing sensitive information such as passwords, personal data, or information that may grant attackers access to your account. Attacks are very common via email, text messages and phone call. The attacker may impersonate another user, supervisor, or IT support to get sensitive information from you. Users are highly recommended to read emails and text messages carefully, verifying the email or sender is legitimate. If a URL link is provided, hover over URL links and verify the request is legitimate. Users are advised to report phishing emails to the SOM IT security team for investigation, via the Phishing Alarm.
  • Why does it matter? Lack of awareness or reporting phishing emails can lead to credential comprises, or institutional harm. Users can be the number one defense against phishing email is delivered.
  • Who should you contact for questions? To report suspicious emails, utilize the Phishing Alarm which sends suspicious emails to the security team. Additionally, submit a ticket for a SNOW security-incident ticket. The SOM IT Security team may be reached at: Info-Security@medsch.ucr.edu